The questions & answers below will explain all from your hand over, to sampling, to production & dispatch.

Hand Overs T-Shirt

How do I send over my hand over of shapes for costing?

You can do one of two things. One, use this template as a guide or , two, send us the actual samples for us to copy or alter.

T-shirts use in the man from two fabrics, Rayon or Cotton Jersey in 40s (thinner) or 30s (heavier) Rayon Jersey is softer, breathable, natural with 40s being the most popular weight now for several years.

Can I order plain colours + prints on the front, inside nect etc?

Yes

If plain, simply inform the Pantone TPG pantone colour you desire.

For any motif prints to front or sleeve we require art work in high resolution, 300 dpi, Ai or .TIFF format, to scale, or actual size. NOTE. Most graphic artists can assist you with this for a small fee.

Samples

What’s the first step to making samples?

We will need to know the specific plain colour that you have chosen and any print that you require. Any artwork for any type of accessories ex: heat press, metal clips, packaging, needs to be handed at this point.

Note: Should you require our assistance, we have an in-house graphics team to help.

How long does it take to make my samples?

Tee shirts can be fast, send us what you have & we will inform. Dye in Bali is by hand so takes around 3-4 days for strike off for proofing colour, then a week or so to dye and 2-3 weeks to manufacture.

What’s the Average Cost?

We charge 2 X your estimated price plus $30 USD sample fee whether you choose from our shapes or yours.
Prices range from $8to $10 USD.

NOTE: Some of our regular clients will make two sets of approved samples, one for them & one for us. This is completely your choice. If you choose just one set, then you must send that back to us before we cut your order.

When do I pay for this?

Payment is 100% before we start your sample requests Inc. the costs to import your sample meters.

May I request a Skype or phone call?

Yes, absolutely, after costing is approved, we can set up an online meeting

Bulk Wholesale Order

What’s the MOQ (Minimum Order Quantity)?

Any P.O. (Purchase Order) is 500 pcs, 100 pcs any shape, up to two colour ways & 10 pcs any size, colour & code.

How Do I Place an Order?

We will send you a template PO spreadsheet in which you can fill out the codes, style names, colours, & required amounts.

What Do You Require to Start Bulk?

We require samples to be approved and sent back, your accessories and print artwork finalized, then a deposit 50%. Balance 50% when goods are ready for dispatch. All goods sold ex-factory.

How Long Will My Production Take?

Depends on volumes. Please email your requirements.

Can We Visit Your Factory?

Yes, for sure, we encourage it. Let us know the best date and time & we will book you in. We will show you all the departments for example, sampling, production, quality control, packaging, dispatch & so on & meet the team, that’s the biggest bonus. Mornings are best for us by far, Monday to Friday.

Do Customers Need to Come for Final Checking Before the Goods Are Dispatched?

It’s up to you. We sell goods ex-factory, meaning once the goods have left our premises, we don’t accept returns or credits. You can either come to Bali to handle this yourself or hire someone to do it for you. Please note that the final checking of the goods is handled outside the factory.

NOTE. Everything we make goes through several layers of QC before being packed. Some brands like to check & others trust us and don’t bother. Independent QC can be found in Bali, costs around $300 USD per 500 pcs

Shipping

DO YOU ORGANIZE SHIPPING TO MY HOME OR BUSINESS ADDRESS?

We will introduce you to a Cargo company & will assist in making sure the freight is handled quickly & efficiently to the point where it is forwarded to any overseas port. We work with all parties concerned & make sure that your order is safely in your hands. Our vested interest is in you receiving your goods, well made & on time.