TELL ME, HOW DO I GET STARTED WITH YOU?

It’s very simple in most cases. All we require are shapes with choice of fabric chosen from the PDF file we sent to you, in plain color or print motif. We will then get back to you with a price in two to three working days. Later on, we will discuss such things as packaging, heat press, your artwork and dispatch of goods. If your hand over is clear, using fabrics we have to hand, could be your styles are in the sample room in under two weeks. If you don’t have the fabric pdf’s, then please say.

WHAT COLOUR CHOICES ARE THERE?

Synthetic fabrics used for the making of Swim & Active-wear, then the fabric PDFs  you were sent will show all the that are used on a regular basis. Ladieswear we can dye 100 meters per colour, Men’s wear the same applies for Tee shirts with board shorts plain colors being 300 meters. The MOQ for prints in all cases is 100 meters.

CAN I SEND THE REAL SAMPLES TO YOU?

Yes, sure, but as customs regulations are strict into Indonesia, max 10 PCs any poly bag, & value each piece approx. $10.00 USD & no more than $100.00 USD total value per bag.

WHAT’S THE AVERAGE COST TO MAKE MY SAMPLES?

We charge 2 X your estimated price plus $30.00 USD grading & pattern making. NOTE. Bulk order prices will be charged at the wholesale price only.

HOW LONG DOES IT TAKE TO MAKE MY SAMPLES?

Once your requested fabrics are ordered, bought locally & landed in Bali, or if working from our fabric stocks, then approx. 4 weeks to cut & sew, in a poly bag, sent to you. It’s worth noting that we always handle fabrics import, dye or print at the start of your sampling as this will take around four weeks to organize. We can make fit sample using available fabric we have, or, if you prefer, & more commonly requested these days, using the correct colors made into the first samples, to save you time as well as money.

DO YOU ORGANISE MY SAMPLE FABRICS FROM CARVICO?

Yes, for swim & Active-wear brands we handle. We need the name of the fabric, color & the code & how many meters you require of each, normally four meters per color to handle the sampling including any revisions.

HOW DO I GET THE COLOUR BOOKS & HANGERS FROM CARVICO?

You must handle yourself as we are not supplied stocks of these. For Asia Pacific, Miss Elsa, elsa@carvico-jlom.com.hk, & for Northern hemisphere USA & Europe, Miss Giada g.fumagalli@carvico.com. They will provide you with color cards & hangers of the fabric of your choice www.carvico.com. If you’re stationed in Australia, it may be easier for you to contact www.eclipsetextiles.com.au who carry most of the Carvico fabrics, but beware that some of their fabrics they import from unknown sources meaning you must ensure the swatches you request are branded from Carvico.

MAY I REQUEST A SKYPE OR PHONE CALL?

Yes, it’s well worth it. However, only once we have received your styles & fabric choice after you have received your prices.

Thereafter, we will Skype you & go through any questions before any payment is made. Our mission is to see your brand a success, not just to get as many orders as possible. We have a queue also to note into the factory.

DO YOU HANDLE DIGITAL SILK SCREEN OR SUBLIMATION PRINTING?

Yes, we do. Nowadays we mostly digital print on high grade recycled fabrics from the U.S. see here www.repreve.com, or sublimate on Polyester, & for natural local fabrics we silk screen print. We require the artwork to be in high resolution, 300 dpi, in PNG, TIFF, Ai, CDR or PSD. If you’re unclear on prints, best to organize a call to go through all.

WHAT’S THE MOQ (Minimum Order Quantity) FOR BULK ORDERS?

Any purchase order for Swim & Menswear 1,000 PCs, 100 PCs each style, up to three color ways & 10 PCs any size, colour & code. Ladieswear simple styles 1,000 PCs or 500 if using silk or linen. Active-wear, 500 PCs per PO, 100 per style.

WHAT DO YOU REQUIRE TO START MY BULK ORDER?

We require the approved samples sent back, to us as these are used to offer up to the first cuts to ensure the production is exactly the same as approved samples.

HOW LONG WILL MY PRODUCTION TAKE?

As we import mostly all plain fabrics from Italy, and handle prints from overseas, as well as importing all the accessories you require like branded metal tags, Bio – degradable zip lock bags for packaging, elastic and more besides, all from top vendors globally, all this will take 4 weeks to land into Bali. Then around 6 to 8 weeks for manufacturing depending on complexity. We will inform you before you pay your deposit your expected date for delivery. For Ladieswear, we use locally available fabrics & so time lines can be much less. We also have in house knitting machines.

CAN WE VISIT YOUR FACTORY?

Yes, for sure, we encourage it. Let us know the best date & time & we will book you in. You will visit all departments: sampling, production, quality control, packaging, & dispatch as well as meet the team, that’s the best thing about coming over, meeting all who will help guide you to making the best collection possible.

DO YOU ORGANISE THE HANG TAGS FROM CARVICO, ECONYL & REPREVE?

Yes, we do this free of charge, you will receive branded tags when you manufacture your collection with fabric from Carvico or Repreve®, attached to each piece, packed in a poly or Bio – degradable zip lock bag. The ECONYL® tags require you to email them, which we will assist with further down the track.

HOW COME ONLY YOU CAN IMPORT FABRIC EASILY NO TAX AND DUTY?

Simply put, we are a trusted government approved company. This license requires that we hold every legal requirement that no other garment company in Bali has. We have been operating this license for almost 20 years. We are heavily monitored & must abide by all local trading & labor laws, to ensure transparency as well as trading in an ethical manner.

ARE YOUR DYES ECO CERTIFIED?

Yes, we have all the Eco certification should you request. It clearly shows that no banned substances were used in the dyeing process of any fabric. If you request, we will send to you.

ARE YOU ETHICAL?

We employ around 100 full time personnel. All are entitled to join our medical insurance plan free of charge. This covers not just the employee, but also their spouse & up to three children. All medical emergencies, doctors’ visits and prescription medicine as well as any specialist they may need to see are covered.

All of our employees are paid at least 1.5 X the minimum legal wage. Mainly they receive at least twice the minimum wage and in many cases 3-5 times. All our employees receive 13 months wages a year, so a double wage for their yearly bonus.

DO YOU ORGANIZE SHIPPING TO MY HOME OR BUSINESS ADDRESS?

Yes, we do. For samples which are normally paid via PayPal & sent via DHL. For bulk orders we use Air cargo with payments made via Bank transfer. We work with all parties concerned to the point that your order is safely in your hands. Our vested interest is in you receiving your goods, well made & on time.

TOGETHER WE CAN MAKE A DIFFERENCE

For every 100 pieces we manufacturer for you, we protect 100 square meters of virgin rainforest in Kalimantan Indonesia for 25 years. Therefore, if you purchase 1,000 PCs we will protect 1,000 sq. meters of forest. You will also receive a certificate showing your brand name which you can use on your web site. Further, we are assisting in the building of a Rainforest

Observation Center where people can go and see the forest in its primordial state. Please go to www.vividkalimantan.org for more info.