The questions & answers below will explain all from your hand over, to sampling, to production & dispatch.

Handover

How to hand over my collection to be priced?

We require your shapes, either from our Ready to Go 2019 Collection or from you, as well as your choice of fabric.

What format do I send you my shapes in?

You can do one of two things. One, fill in the form here which we will go over to ensure that all the data we require is complete, or you can Two, send us the actual samples for us to copy or altered.

We have several hundred up-to-date shapes on our Auto CAD 2D system, so chances are we have a shape that’s close to the style you’re looking for that we can edit & save to your collection.

How long to receive my prices?

Normally within 2-3 working days.

Do I need to decide the colours now?

Not until you have received your prices.

You will however, have to inform us for any style whether it is plain or print or reversible (only applicable for certain sport bra style).

What about any accessories I require to be made like jacquard & branded packaging?

We will require the art work for these only after you have received your prices.

Do you require my art work for any prints, labels, or packaging now?
No, but we will once we move to sampling & require the art work to be in .EPS, .TIFF, or .AI.

Mostly any order these days require some sort of graphic work, assistance in print layout or any one of many small jobs that require graphic print or layout work. This is what we handle.

Be sure to send over your art work soonest possible once you have decided to work with us, nothing worse than delaying orders due to late print hand over, or any such thing to do with branding. Artwork such as your brand logo or any prints you can send to us & we will check that you’re working with a high-resolution image (300 DPI) & using .AI or .EPS format.

Sampling

What’s the first step to making samples?

We will need to know the specific plain colour that you have chosen and any print that you require. Any artwork for any type of accessories ex: heat press, metal clips, packaging, needs to be handed at this point.

Note: Should you require our assistance, we have an in-house graphics team to help.

How to organise the sample meters plains & prints?

Firstly, you need to choose your plain colours, mention by their names, colours & codes. Example Carvico Vita Suede, Nero 9240. We will then calculate the meters required & inform you.  Once paid we then place the order with Italy and import via DHL.

We charge on average $20-30 USD per meter depending plain or print purchasing & handling fee from Italy + courier costs. Your sample swimwear costs will therefore be priced CMT (Cut make & trim)

For any print, we require your art work to be sent over in high resolution, 300 dpi, Ai or .TIFF format, repeatable & to scale, or actual size. NOTE. Most graphic artists can assist you with this for a small fee & should you require, we can assist

How long does it take to make my samples?

It takes on average 4-6 weeks to make the first round of samples from the fabric received, depending on the complexity & time of the year, how busy we are, holidays and the like. Whilst the plain fabric is being organised from Italy & the printed from China, we will be making all your patterns & grading using our 2D CAD system.

How do I hand over the accessories I require for my collection?

You need to choose form our accessories page to choose your styles or shapes, the size & colour etc that you’re seeking. You can then take screen-shots & add to our Accessories Hand Over Template & send back to us. If the styles you’re requesting are styles that we don’t normally manufacture from our selected vendors, then it could be that we can’t assist & you will have to send to us via courier. In such cases you may have to use websites like aliexpress.com

What’s the Average Cost?

We charge 2 X your estimated price plus $30 USD sample fee whether you choose from our shapes or yours. Cost to sample 5 styles (3 leggings and 2 sport bra for example), approx. $350-$450 USD (does not Inc. additional charges for DHL, print sample meters etc.)

On average a legging in ECO Recycled Italian Vita Power $20.00 USD and Vita Suede$22.00 USD, a sport bra $13.00 USD to $15.00 USD, & tank using cotton jersey or rayon jersey, $10.00 USD. For anything printed digitally adds $1.50 to $3 USD for sport bra & $4 USD for legging.

NOTE: Some of our regular clients make two sets of approved samples, one that they hold & one to be kept with us. This is completely your choice. If you choose just one set then these must be sent back to us before we cut your bulk wholesale orders.

When do I pay for this?

Payment is 100% before we start your sample requests including the costs to import your sample meters.

Can We Visit Your Factory?

Yes, for sure, we encourage it. Let us know the best date & time and we will book you in. We will show you all the departments for example, sampling, production, quality control, packaging, dispatch & so on & meet the team, that’s the biggest bonus. Mornings are best for us by far, Monday to Friday.

May I Request a Skype Or Phone Call?

Yes, we encourage this, after costing approved. You may have an online meeting, but at this point it’s mostly about sampling. For production and shipping and other issues please read our FAQ Production below.

Bulk Wholesale Order

What’s the MOQ (Minimum Order Quantity)?

Any P.O. (Purchase Order) is 500 PCs, 100 PCs each style, up to three colour ways & 10 PCs any size, colour & code. A typical order would be 3 leggings & 2 sport bra. Your collection may be completely different to this. You need to take note that each roll of plain fabric comes in 50 meters lots (rolls of Vita Power and Vita Suede) & that any print comes in 70-meter lots. (rolls) On average, 5 colours would mean 6 rolls = 50m x 6 rolls =300 meters = 500 pcs (approx.)

How Do I Place an Order?

We will send you an editable spreadsheet, formatted with your codes & style names meaning all you will have to do is to add your sizes & quantities. This form will then auto calculate the amounts of fabrics required for your order. Should the amounts not be close to the 50 or 70 meter lots we have to order, then we will contact you to adjust.

What Do You Require to Start Bulk?

Firstly, that all art work has been finalised for accessories & any prints. Then we require your approved samples to be sent back to us with a deposit of 50% of the total order value.

The balance 50% will be payable when the goods are ready for dispatch. All goods sold ex-factory.

How Long Will My Production Take?

As we import mostly all plain fabrics from Italy, & handle prints from overseas, as well as importing all the accessories you require like branded metal tags, Bio-degradable zip lock bags for packaging, jacquard & more besides, all from top vendors globally, allow approx. 4 to 6 weeks to land into Bali. Then around 6 to 8 weeks for manufacturing depending on complexity.

Do You Organise the Branded Hang Tags from Carvico, Econyl & Repreve?

Yes, we do this free of charge, you will receive branded tags when you manufacture your collection with fabric using CARVICO® or REPREVE®, attached to each piece. The ECONYL® tags if required, you must contact them to arrange the order. Their email is beatrice.padovani@aquafil.com.

Why Is It That Only You Can Import Fabric Freely Without Tax and Duty?

Simply put, we are an approved Government Trading Company following all the manpower regulation & support our staff well over the required minimums. No other garment company in Bali has such a license & will be paying 50% extra on their fabric landed costs.

Do Customers Need to Come for Final Checking Before the Goods Are Dispatched?

It’s up to you. We sell goods ex-factory, meaning once the goods have left our premises, we don’t accept returns or credits. You can either come to Bali to handle this yourself or hire someone to do it for you. Please note that the final checking of the goods must be done outside of our building as we simply do not have room.

NOTE. Everything we make goes through several layers of QC before being packed. Some brands like to check & others trust us and don’t bother. On average less than 1% are deemed rejects. Independent QC can be found in Bali, costs around $300 USD any Sports apparel.

Shipping

DO YOU ORGANIZE SHIPPING TO MY HOME OR BUSINESS ADDRESS?

We will introduce you to a Cargo company & will assist in making sure the freight is handled quickly & efficiently to the point where it is forwarded to any overseas port. We work with all parties concerned & make sure that your order is safely in your hands. Our vested interest is in you receiving your goods, well made & on time.